Privacy Policy

III. Privacy Statement and Notice

This privacy statement and notice describe how we, TRANSPORT PLATFORM LTD, collect and use your personal data.

Personal data:

According to the GDPR, personal data is defined as: "any information relating to an identified or identifiable natural person (" data subject "); an identifiable natural person is a person who can be identified directly or indirectly, in particular by indicating an identifier such as name, identification number, location data, online identifier or one or more factors specific to the natural person, the physiological, genetic, mental, economic, cultural or social identity of that individual ”.

 

1. Who are we?

TRANSPORT PLATFORM Ltd. is a company registered under the Commercial Law of the Republic of Bulgaria with UIC 205394280, address Sofia, 11 Industrialna Str., Email address [email protected], telephone +3592439 03 60, which through its Website / Professional web-based platform for transport and logistics provides services to its users.

 

 2. Why should TRANSPORT PLATFORM Ltd. collect and store personal data?

In order to enable you to use our web-based software and to search for and be found by other participants in the platform, we must collect personal data in order to create your profile on the website, to correspond with you and to provide you with other services. available on the Website. In any case, we are committed to ensuring that the information we collect and use is appropriate for this purpose and does not intrude on your privacy.

In order to contact you for direct marketing purposes, TRANSPORT PLATFORM Ltd. will contact you to request prior consent.

 

 

request prior consent.

3. Your personal data that we would like to process are:

 

Type of personal data

Source::

First and Last names

From the Data Subject

E-mail address

From the Data Subject

Phone

From the Data Subject 

Metadata (IP address, device information)

Automatically by visiting the website(Cookies)

Usage data  on website time spent, clicks and others.)

Automatically by visiting the website(Cookies)

Location - when using the mobile application for tracking

                    From the Data Subject

   
   
   

 

computer to improve your experience as users of the site. You can find more on our special cookie policy page.

 

4. The personal data we collect will be used for the following purposes:

 When publishing, searching, notifications, etc. for cargo, warehouses and vehicles in the platform

Responding to sent inquiries and feedback via the contact form on our Website

Providing services for additional functionalities in the platform, such as sending requests, GPS tracking, creating documents, etc.

5. Our legal basis for the processing of personal data:

Fulfillment of a contractual obligation or taking steps on your initiative to conclude a contract.

Your agreement.

In certain cases, this may be in our legitimate interest.

 

6. All legitimate interests pursued / protected by us or third parties are the following:

Communication with users.

Improving the capabilities of the Website.

Verification of the authenticity of the published data by the users of the platform

Verification of the commitment of the natural and legal persons, users of the platform

 

7. Processing on the basis of consent

In cases when the processing of your personal data is not necessary, in order to fulfill a contract, legal provision, the legitimate interest of the administrator or a third party, and on other grounds, TRANSPORT PLATFORM Ltd. will process your personal data only with your consent. By giving your consent, you allow us to process your personal data for specific purposes.

 

You can withdraw your consent at any time by sending an email to the Data Protection Officer.

 

8. Disclosure to third parties

8.1 It is possible to disclose your personal data to the following third parties:

 

 

Third party type

Purpose

Purpose

Contractors in the provision of services for the supply or maintenance of products / services

Two names, e-mail address, delivery address

provision of platform technical support services and marketing services.

Google Inc.

Metadata; Website usage data

Improving the capabilities of the Website.

Facebook

Metadata; Website Usage Data

Direct marketing

 

9. Storage period

TRANSPORT PLATFORM Ltd. will store your personal data as follows:

Type of personal data

Storage period

Two names, e-mail address, delivery address

For a period not longer than necessary to achieve the above objectives or until the termination of the Services and / or the Website

Metadata (IP address, device information); Data on the use of the Website

For a period not longer than necessary to achieve the above objectives or until the termination of the Services and / or the Website

 

 

10. Your rights as a data subject

  • At all times while we own or process your personal data, you, the data subject, have the following rights:

  • Right of access - you have the right to request a copy of the data about you that we store;

  • Right of correction - you have the right to correct inaccurate or incomplete data about you that we store.

  • Right to be forgotten - in certain circumstances you can request that the data we hold about you be deleted from our registers.

  • Right to restrict processing - when certain conditions are met, you have the right to restrict data processing.

  • Right of portability - You have the right to transfer the data we store about you to another person.

  • Right to object - You have the right to object to certain types of processing of your data, such as direct marketing.

  • Right to object to automated processing, including profiling - You also have all the rights that arise for you in the event that you are subject to the legal consequences of automated processing or profiling.

  • Right to judicial protection: in case TRANSPORT PLATFORM Ltd. refuses your request, according to our access rights, we will state the reason for this. You have the right to lodge a complaint as set out in point 6 below.

 

 

11. Complaints

In case you wish to complain against the processing of your personal data by TRANSPORT PLATFORM Ltd. or to file a complaint about how your complaint was handled, you have the right to file a complaint directly to the supervisory authority and the Data Protection Officer of TRANSPORT PLATFORM. Ltd.

 

The details for each of these contacts are:

 

Contact details of the supervisory authority

Contact details of the Data Protection Officer

 

Contact person:

Commission for Personal Data Protection (CPDP)

Customer service department

Address 1:

City. Sofia 1592, bul. „Prof. Tsvetan Lazarov ”№ 2

City. Sofia 1202, Str. Industrial № 11

Email::

[email protected]

[email protected]

Phone number:

02/91-53-518

+359 2 439 03 60

 

 12. Additional information

 

Under what circumstances TRANSPORT PLATFORM Ltd.

   will he be able to look for me?

Our goal is not to be annoying, and we take the necessary steps not to ask inappropriate or unnecessary questions. In addition, the information you provide will be subject to strict measures and procedures to minimize the risk of unauthorized access or disclosure.

 

Can I find out what personal data my TRANSPORT PLATFORM Ltd. has?

TRANSPORT PLATFORM Ltd. at your request can confirm what information we store about you and how it is processed. If TRANSPORT PLATFORM Ltd. stores your personal data, you can request the following information:

  • Identity and contact details of the person or organization that has determined how and why to process your data. In some cases, this will be their representative in the EU.

  • Contact details of the Data Protection Officer, if any.

  • The purpose and legal basis for the processing of your data.

  • Information about the legitimate interests of TRANSPORT PLATFORM Ltd. or a third party, if the processing is performed on such grounds.

  • The categories of personal data collected, stored and processed.

  • Recipient (s) or categories of recipients to whom the data are / will be disclosed.

  • Information on how we ensure that if we intend to transfer your personal data to persons in a third country or international organization, they are transmitted and stored in a secure manner. The EU has approved the transfer of personal data in some countries, as they meet a minimum standard of data protection. For other cases, we will ensure that there are specific measures to ensure the security of your information.

  • How long the data will be stored.

  • Details of your right to correct, delete, restrict or object to such processing.

  • Information about your right to withdraw your consent at any time.

  • How to file a complaint to the supervisory authority.

  • Whether the provision of personal data is a legal or contractual requirement or condition for concluding a contract, as well as whether you are obliged to provide personal data and the possible consequences of not providing such data.

  • The source of personal data, if they have not been collected directly by you.

  • Complete information on automated decision-making processes, such as profiling, and any important information about the logic behind this decision-making, as well as the significance and expected consequences of such data processing.

 

 

What identity documents will I need to provide in order to access information about my personal data?

In cases where you do not have the opportunity to contact us through the contact details left by you (e-mail or phone), TRANSPORT PLATFORM Ltd. accepts the following identity documents when you require information about your personal data: ID card, driver's license, valid international passport for foreign citizens.